Privacy policy

At 4DSIGN SOLUÇÕES CRIATIVAS LTDA, we value your privacy and are committed to protecting your personal data in accordance with the GDPR (EU/UK) and the Brazilian LGPD.

1. data controller

The data controller is:

4DSIGN SOLUÇÕES CRIATIVAS LTDA
Email: info@4dsign.com.br

2. personal data collected

We only collect personal data when you voluntarily choose to contact us, in particular via WhatsApp.

In this context, the data that may be processed includes:

your telephone number
the content of your messages

Outside of this interaction, no personally identifiable data is automatically collected through our website.

3. technical data and cookies

Our website, built using WordPress (Divi), uses cookies that are strictly necessary for its technical operation.

Anonymous audience measurement tools (such as Google Analytics or equivalent) may be used to analyse website traffic and improve performance.

Cookie management and consent are handled through our cookie policy, available on the website and managed via our consent tool.

4. purposes and legal bases for processing

The collected data is used solely to:

respond to your enquiries
manage communications related to our services

Processing is based on:

your consent
our legitimate interest in managing incoming requests

5. data sharing and transfers

Communications via WhatsApp are subject to WhatsApp’s privacy policy (Meta Platforms) and may involve data processing outside the European Union.

4DSIGN SOLUÇÕES CRIATIVAS LTDA does not share your data with third parties, except where required by law.

6. data security and retention

We implement reasonable measures to protect your data against unauthorised access.

Personal data is retained only for as long as necessary to manage the professional relationship or respond to your request.

7. your rights

In accordance with the GDPR and the LGPD, you have the right to:

access your personal data
request rectification
request erasure
restrict or object to processing
withdraw your consent at any time

You may exercise your rights by contacting us using the details below.

8. contact

4DSIGN SOLUÇÕES CRIATIVAS LTDA
Email: info@4dsign.com.br
WhatsApp: +55 (84) 99 147-3400